Wednesdays, Fridays, and Saturdays.
Municipal Parking Lot: 12217 S Harlem Ave, Palos Heights, IL 60463
From June 1st to August 31st, 2022
Only on Wednesdays, 8 am-1 pm
190 S Roselle Rd, Schaumburg, IL 60193
From June 3rd to October 7th, 2022
Only on Fridays 8 am-1 pm
Reber St between Willow Ave and Liberty Dr., Wheaton, IL 60187
From June 5th to October 29th, 2022
Only on Saturdays, 8 am-2 pm
How much do you charge for shipping?
To make it as easy as possible for customers to purchase and enjoy our tea, we've kept our shipping costs low!
Our website automatically determines the shipping cost for you based on your zip code and the expected weight of your item. We charge the precise rate—there are no processing fees or extras. The precise delivery cost for your order can be shown in your shopping bag or after checkout.
FedEx or US Priority Mail are both available for delivery to the majority of places in the continental United States. Priority Mail is used to ship orders to PO Boxes, Alaska, Hawaii, APO/FPO addresses, US territories, and Canada. Certain lightweight products may be shipped through First Class mail in the United States.
In rare circumstances, we may ship by a method other than that specified; this may occur if your order requires additional shipping insurance (for example, for breakable items or big volume orders), or if we wish to expedite delivery for your advantage. However, you will not be charged additional fees for this upgrade.
When should I anticipate receiving my order?
Although the majority of purchases are delivered within 2-5 business days, we request that you allow up to two weeks for delivery to account for product and shipping delays. We make every effort to process and send all orders within 24 hours of receipt (excluding weekends and holidays).
How can I track the status of my order?
By logging into your https://bettinastea.com/account/login, you can simply check the progress of your order and track your parcel.
Do you offer worldwide shipping?
We can deliver to practically any address in the United States, including APO/FPO and US territory locations. Additionally, we ship to Canada. If you live outside of our shipping zone, please shoot us an email and we'll see what we can do. Please keep in mind that shipping rates vary significantly by ship-to-nation and may be subject to duty/customs taxes upon delivery. Consult your local post office for details on customs fees.
What is the procedure for sending a gift to another address?
To deliver to a different address, simply enter the alternate address in the "Shipping Address" sections during checkout.
I'm required to ship teas to two distinct addresses. Is it possible to combine them into a single order to save on shipping costs?
Unfortunately, shipping is calculated on a per-package basis, which means that any orders shipping to a different address must be placed separately and shipping must be calculated on a per-package basis.
